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ORDERS

All children that have had photos taken receive a proof pack from their centre. Included in this pack is an order form and your link details.

You are welcome to complete and submit your order form to the centre directly with your payment details or cash payment before the due date or you can enter the link address on your smart phone, tablet or computer for an online order. We accept PayPal and secure Stripe/Credit card payments. If you wish to make a payment via direct deposit please contact us directly.

Red Flair deliver orders back to the centre within 2 weeks of the collection date.

Orders placed after your centre’s final delivery maybe collected directly from our head office upon completion or can be returned to your centre for a small delivery fee.

If you haven’t received your order kindly contact our support team directly at enquiry@redflair.com.au or 9888 5466

ONLINE ORDERING

All children that have had photos taken receive a proof pack from their centre. Included in this pack are your link details. You can enter this link address on your smart phone, tablet or computer. To log in you will need to enter your email address and the password that has also been supplied to you in your proof pack.

Once you have access to your images, follow the step by step instructions which will direct you on how to select your favourite images and add to your cart for purchase.

At anytime you can go straight to cart to review your selections or make amendments to your order.

Any special requests can be made in the note section on the check out screen (ie additional cropping and editing)

Please ensure you have entered your information correctly as your order is confirmed by the details you provide.

Orders are confirmed only when payment has been made. We accept PayPal and secure Stripe/Credit card payments. If you wish to make a payment via direct deposit please contact us directly.

If you haven’t received your confirmation email please check your junk/spam folder before contacting us.

All submitted orders will be returned to your centre within 2 weeks of your collection date.

LATE ORDERS

We understand that people are busy and not always able to submit orders by the due date. For this reason we archive all of our work so our images are available at anytime.

Red Flair deliver orders back to the centre within 2 weeks of the collection date.

To place orders after this time, use your child’s link details for an online order or alternatively you can place a manual order by filling out our order form HERE

Orders placed after your centre’s final delivery maybe collected directly from our head office upon completion or can be returned to your centre for a small delivery fee.

LOST GALLERY LINK/PASSWORD

If you have lost your gallery link and password for your proof pack please email our support team at enquiry@redflair.com.au with your child’s name, the centre they attend and include their room name so we can verify your request and we will reissue it to you.

If you have lost your gallery link and password for your order please email our support team at enquiry@redflair.com.au with your child’s name, their shoot number and your order number so we can verify your request and we will reissue it to you.

DELIVERY

For all orders submitted by your centres cutoff date will be returned to the centre at no charge.

Orders placed after your centre’s final delivery can be collected directly from our head office upon completion or can be returned to your centre with a delivery fee.

Orders can be delivered to an alternative address by request at an additional charge.

For the safety of your images and our products we do require signature on delivery.

For interstate and international deliveries please contact our support team directly for pricing.